On landing page, click the 'Register Account' and fill out all necessary details. After that, verification code will be send to the email address you use to register. You may also register account using Google account, to register, click 'Continue with Google Account' and will automatically send verification link to activate your account.
Only basic and contact information we collect. For more information, please visit to our Privacy Policy statement.
If you forgot your password, go to login page, click 'Recover Account' and fill out all necessary recovery information. After that, enter your new password and confirmed new password.
Yes, you may request to change your username by submitting a ticket. Once your username is change and update, your credential will also update since username is needed to login an account.
Browse product first and add it to your cart, or click 'Buy Now'. After that review the product you order and choose payment method you use. Please note if you use 'Cash on Delivery' payment, it require to deposit 50% percent of total amount of order including delivery fee.
Go to manage order under your account and click the product you want to track. If your order already handled by our third-party delivery courier, click the provided link the to redirect to their tracking page. Please note that delivery date will depend on delivery courier.
Sales invoice will be issued through your registered email address once your order is delivered and payment is cleared.
No, summary of order issued after you placing order is not official sales invoice and not valid for any claim.
You may cancel your order unless it is already in process. Please note that reimbursement for cancelled order will take 3-4 working days process.
You may check to the product information if the items have warranty. Some of the item on this store have warranty directly to the manufacturer.
Order return is subject to request and approval. For more information, you may visit to our Terms and Condions.
You may visit to the tracking page of the third-party delivery to check the status of your order or contact the delivery courier.
Yes, you will still receive your order but you handled the additional delivery charges imposed by delivery courier. For more information, you may visit to our Delivery Policy.